NEWARK - The Office of the Attorney General through its Division of Consumer Affairs has filed suit against Verizon New Jersey, Inc. (“Verizon”), alleging that its marketing, sales, billing and customer service practices for its FiOS television, telephone and internet services are deceptive and misleading.
 
The state alleges that Verizon failed to provide advertised promotional gifts such as flat-screen televisions when consumers signed up for FiOS service. The State also alleges that Verizon charged consumers higher prices for service than prices quoted in door-to-door solicitations and advertisements and also charged activation fees after consumers were told that such would be waived.
 
To date, the Division has received 266 consumer complaints related to FiOS marketing and sales. A FiOS complaint form and survey can be filled out on the Division's web site at http://njConsumerAffairs.gov/fios.htm . Consumers also can file complaints with the Division by calling 1-800-242-5846 (within N.J.) or 1-973-504-6200.
 
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GOES Digital Voice is the new wave in communications. With GOES Digital Voice you are able to make phone calls from your existing phones, to anywhere in the U.S., Canada, or Puerto Rico for one low monthly price.
 
Along with great savings for local and long distance, you can save even more on your International Calling.
 
In addition, you will be able to take advantage of the same kind of calling features that you had with traditional phone service as well.
 
This service runs off of your existing high speed Internet connection.
 
Click here for more informaton

Verizon Wireless, one of the nation's largest cell phone carriers, has stirred up controversy with a letter it sent to customers recently telling them that it would begin sharing information from their calling records with its "affiliates, agents and parent companies.
 
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Verizon Communications says it has provided federal, state and local law enforcement agencies tens of thousands of communication and business records relating to customers based on emergency requests without a court order or administrative subpoena.
 
In an October 12 letter to members of the House Committee on Energy and Commerce, a senior Verizon official says that from 2005 through this September there were 63,700 such requests, and of those, 720 came from federal authorities.
 
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There has been an unusually high amount of dial-up subscribers calling in on the Washington number. If you find that you are having issues getting connected to GOES, and Hackettstown is a local call, please look into changing your dial-up number. This will keep you from getting any busy signals.

If you were a GOES customer calling into our Hackettstown number and switched to the Washington number for any reason, please switch back to the Hackettstown number if local. We have provided a local dialups link on our website for you to be able to find the local number for you.

We base our number of lines for each location on our customer's location and needs. Thank you for understanding with this matter. If you need assistance with changing your dial-up number please feel free to call GOES Tech Support at (908) 813-0600 option# 2, followed by Option #2 again.

Regards,
GOES Tech Support Staff

The staff at GOES have been working very hard over the past few years to develop new services to offer to our customers. During that time we have come up with one extraordinary plan... yours. We realize that every business has different needs and concerns.

At GOES we can address all of your business needs with a custom package designed for your businesses specific needs. Web Hosting, E-mail servers, Internet T1 services, DSL, GOES Digital Voice (VoIP coming soon), and many more. Don't miss out, call for a free no obligation cost analysis today.

Since the release of GOES DSL customers have been enjoying all the benefits of DSL with the company they know and trust. We at GOES are now ready to take it one step further. Sign up now for GOES DSL and get a FREE DSL MODEM/ROUTER/WIRELESS and FILTERS with a 12 month term.

You will be able to be on the phone and use the internet at blazing speeds with not only 1 computer, but with many. The modem is originally sold for about $125 a unit, and we are giving it away to you for FREE. For Details please call GOES at (908) 813-0600.

This offer cannot be combined with any other promotions or offers from GOES.

   Here at GOES we value our customer and would like to show our appreciation by offering our GOES customers in the Hackettstown area a FREE month of service when you switch to GOES High Speed DSL service. You will have fast reliable high speed service from the company that you know and trust. There are many reasons to switch but we can only highlight a few reasons here.

On behalf of GOES we thank you for your interest in our company and the services we provide. It has been a long and hard road, but we have made it. We are now ready to offer DSL to the Hackettstown Area. There is no need to sign long contracts for your Internet service. Just high speed Internet and our exceptional tech support staff to help out with any issues you may have. To make things easy for everyone you can see the When, Where, Price, and How to get it answers right below.

WHEN: We are currently accepting orders

WHERE: The Hackettstown area for anyone with a (908) area code followed by either 813, 684, 850, 852, or 979. There may be a few others but this is just a preliminary list to use as a guideline. Please call if you would like us to look up your number and let you know if DSL is available for you.

PRICE: As Low as $39.99 per month. This includes 5 e-mail boxes with 20MB of storage each, personal web space, and no contracts. There will be a $75 setup fee for the DSL service. Modems will be offered for sale if you don't have one already, or you can pick one up at your local electronics or PC store. DSL modems from other providers can be configured to work with our service as well. We will go over this in greater detail when you call us at (908) 813-0600 to get signed up.

HOW TO GET IT: Just call us at (908) 813-0600 to get signed up.

GOES DIGITAL VOICE (COMING SOON!!!!!!!)

Is your phone bill making a bigger dent in your pocket than you would like? Would you like to get rid of that expensive traditional phone service? Well ride the wave of the future with GOES Digital Voice. GOES Digital Voice is a phone service that runs off of your Broadband Internet connection. Now, we aren't going to be like some of the other companies out there saying that you will receive an unlimited number of minutes and then charge you after you exceed some preset limit. We are about no hidden charges and letting you know what you're getting for your money. We have a few different plans that will work for almost any customer. No need for a local or long distance provider ever again. This technology allows anyone with a DSL or Cable Internet connection to call anywhere in the USA for a low flat rate. What if you have family outside of the States? You can save hundreds off of your phone bill every year with the savings on international calling. Calls outside the US are just a fraction of the rate it used to cost you.

Thanks again for your time and your interest in the GOES Line of Services.

Regards,
GOES Staff
(908) 813-0600